We support withdrawals via bank transfer, card, e-wallets, and selected cryptocurrencies. The availability of particular methods depends on your country and account verification status. Each available method lists minimum withdrawal amounts and estimated processing times to help you choose the route that fits your needs. Before requesting a withdrawal, ensure your account has completed any required verification steps. This helps us release funds faster and meet regulatory requirements while protecting against fraud and money laundering risks.
| Method | Minimum | Fee | Processing Time |
|---|---|---|---|
| Bank Transfer | $10 | Varies by bank | 1-5 business days |
| Card (Visa/Mastercard) | $20 | 0% - 2.5% | 1-3 business days |
| E-wallets | $5 | 0% - 1.5% | Instant to 24 hours |
| Cryptocurrency | $15 | Network fee only | 10 - 60 minutes |
We may request identity verification before processing withdrawals to ensure funds are returned only to the rightful account holder. Commonly required documents include a government-issued ID, proof of address, and possibly proof of the payment method for card withdrawals. These measures are standard industry practices aimed at preventing fraud and protecting user funds. Submit clear copies through the secure upload forms in your account. We treat submitted documents confidentially and store them securely in accordance with privacy regulations. Once verification is approved, subsequent withdrawals are typically faster.
Complete verification to unlock faster withdrawals and special payout promotions. Verified users enjoy priority processing.
Occasional delays occur due to bank processing policies, additional document requests, or network congestion for crypto transfers. If a withdrawal takes longer than expected, check your account for any pending verification requests or messages from support. Many issues are resolved quickly by providing requested information or clarifying destination account details. If you are awaiting funds, review the withdrawal status in your dashboard and contact support with the request ID for expedited assistance. We maintain transparent tracking and work to resolve issues promptly so that users receive funds without unnecessary delay.
We display minimum and maximum withdrawal limits for each method and currency to help you plan transfers. Currency support depends on geographic availability and regulatory permissions. Using a bank account or payment method in a matching currency can reduce conversion fees and speed up transfers. Consider optimizing withdrawals by consolidating amounts to minimize per-transaction fees or choosing methods with favorable rates. If you need assistance selecting the best option, our support team can advise based on your region and needs.
Declines can occur due to incomplete verification, mismatched payment details, or regulatory restrictions. Check account messages for details and contact support if unresolved.
Once processed, withdrawals cannot be rerouted. Contact support immediately if you need assistance while a request is pending.
Fees vary by method and region. We display any applicable fees during the withdrawal flow and in the table of methods.
Crypto withdrawals depend on network confirmations and typically complete within 10 to 60 minutes once processed.
